Sonke kufanele sixhumane nabanye ngezindaba zomsebenzi. Ukuze uthole umphumela omuhle, kubalulekile ukukwazi ukuxhumana kahle nolwazi kubasebenzi, ukwenza izicelo, izifiso kanye nokuphawula ngendlela efanele. Nakhu okumele ukwenze nokungafanele ukwenze.

Mhlawumbe wena ngokwakho izikhathi ezingaphezu kwesisodwa waqala isicelo sakho noma isabelo sakho ngamagama athi “Ngiyakudinga,” ikakhulukazi lapho uxoxa nabangaphansi kwakho. Maye, lena akuyona indlela engcono kakhulu yokudlulisela izibopho futhi ngokuvamile uxhumane nozakwethu. Futhi yingakho.

Lokhu kunciphisa amathuba okuba nempendulo eyanele

Ngokusho kwesazi sokusebenza kwengqondo senhlangano u-Laura Gallagher, lapho sikhuluma nozakwethu noma ongaphansi kwakhe ngamagama athi “Ngiyakudinga,” asishiyi indawo yengxoxo enkulumweni. Kodwa, mhlawumbe, i-interlocutor ayivumelani ne-oda lakho. Mhlawumbe akanaso isikhathi, noma, ngokuphambene nalokho, unolwazi oluningi futhi uyazi ukuxazulula inkinga ngokuphumelelayo. Kodwa asimniki umuntu ithuba lokukhuluma (yize mhlawumbe lokhu sikwenza singanakile).

Esikhundleni sokuthi “ngiyakudinga,” uGallagher weluleka ngokuthi aphendukele kuzakwabo ngala mazwi: “Ngingathanda ukuthi wenze lokhu nalokhuya. UCABANGANI?" noma “Sihlangabezane nale nkinga. Ingabe kukhona ongakhetha kukho mayelana nendlela yokuyixazulula?". Lokhu kubaluleke kakhulu ezimeni lapho impendulo evela emsebenzini ithinta umphumela uwonke. Ungaphoqeleli isinqumo sakho kumuntu okhulume naye, qala uvumele yena akhulume.

Akumniki uzakwethu ithuba lokuzizwa ebalulekile.

“Umsebenzi owunikeza isisebenzi uthatha isikhathi sakhe, izinsiza. Ngokuvamile kuthinta indlela usuku lomuntu lokusebenza oluzohamba ngayo,” kuchaza uLoris Brown, uchwepheshe wemfundo yabadala. “Kodwa lapho benikeza ozakwabo izabelo, abaningi ngokuvamile abazinaki izinto eziza kuqala kubo nokuthi umsebenzi omusha uzothinta kanjani ukwenziwa kwakho konke okunye.

Ukwengeza, "ngiyakudinga" kuhlale kumayelana nathi kanye nezinto eziza kuqala kithi. Kuzwakala kulihlazo futhi kuluhlaza. Ukuze abasebenzi bahlangabezane nezidingo zakho, kubalulekile ukubakhuthaza futhi ubabonise ukuthi ukuqedwa komsebenzi kuzothinta kanjani imiphumela yonke.”

Ngaphezu kwalokho, iningi lethu linesidingo esikhulu sokuxhumana nokuxhumana nabantu, futhi abantu ngokuvamile bayakujabulela ukwenza okuthile okuzozuzisa lonke iqembu labo lezenhlalo. “Bonisa ukuthi isabelo sakho sibalulekile ukuze kuzuze wonke umuntu, futhi umuntu uyokwenza ngokuzithandela,” kuphawula uchwepheshe.

Esimweni ngasinye, zibeke endaweni yolunye uhlangothi - ungaba nesifiso sokusiza?

Uma ozakwenu bengazinaki izicelo zakho, cabanga ngakho: mhlawumbe wenze okuthile okungalungile ngaphambili—ngokwesibonelo, wasebenzisa kabi isikhathi sabo noma awuzange usebenzise nhlobo imiphumela yomsebenzi wabo.

Ukuze ugweme lokhu, zama ukubonisa ngokucacile ukuthi yini oyidingayo usizo. Isibonelo: “Ngakusasa ngo-9:00 am nginesethulo ehhovisi lekhasimende. Ngizobonga uma uzothumela umbiko kusasa ngaphambi kuka-17:00 ukuze ngikwazi ukubheka futhi ngifake imininingwane yakamuva ekwethulweni. Ucabangani, izosebenza?

Futhi uma ukhetha izinketho zokuhlela isicelo sakho noma imiyalelo, esimweni ngasinye zibeke endaweni yolunye uhlangothi - ungaba nesifiso sokusiza?

shiya impendulo