Kuyini ubuhlakani bomzwelo nokuthi ungayithuthukisa kanjani

Okubizwa nge-emotional intelligence (EQ) kudume kakhulu namuhla futhi i-IQ iyakuxazulula lokhu. Eqinisweni, ucwaningo lwakamuva lubonisa ukuthi izisebenzi ezihlakaniphe kakhulu ngokomzwelo zithuthuka ngokushesha enkampanini kunalezo okuthiwa “zihlakaniphe kakhulu.”

Ukuthuthukisa ubuhlakani bomzwelo

Ngokocwaningo ngokubaluleka kwezinhlobo ezahlukene zobuhlakani, amaphesenti angama-62 abaphenduli abheka ubuhlakani bomzwelo kanye ne-IQ njengokubaluleke ngokulinganayo. U-34% walabo abahlolwa baze bacabange ukuthi ukuhlakanipha kwemizwa kubaluleke kakhulu.

Kodwa lokhu kukhula okuzumayo kokuhlakanipha okungokomzwelo kwavelaphi? Ochwepheshe bayaxakeka, kodwa benza umcabango ozwakalayo: esikhathini lapho ukuxhumana okuningi phakathi kwabantu kwenzeka ngezingosi zedijithali noma omakhalekhukhwini, abantu abaningi ngokwengeziwe banobunzima bokuxhumana nabantu ngokuqondile. Ukuxoxa nabantu ongabazi, ukuthola izidingo zabo, noma ukuphumelela eqenjini amakhono ashodayo njengamanje.

Ukwengeza, inani elikhula ngokushesha lezifo zengqondo ezifana nokutubeka kuphakamisa ukuqwashisa ngobudlelwane phakathi kwabantu nezici ezedlula ibhalansi noma ukuthuthukiswa kokusebenza. Izinkampani zidinga abantu abahlakaniphe kakhulu ukuze basekele ubudlelwano phakathi kwabantu, ukulamula kanye nokwakhiwa kweqembu okuzinzile. Kodwa yilobu buhlakani bemizwa obudingeka kakhulu obubonakala buyantuleka njengamanje. Ngakho, ngesikhathi esifanayo kuyisihluthulelo esisha sempumelelo yobungcweti.

Isho ukuthini i-“EQ”?

I-EQ ichaza ubuhlakani bemizwa futhi iqhathaniswa ne-IQ. Nokho, nakuba i-IQ ikakhulukazi ihlanganisa amakhono anjengenkumbulo, ukucubungula idatha ngokushesha, ukucabanga okunengqondo noma ukucabanga, i-EQ ichaza ikhono lomuntu kulezi zindawo ezilandelayo: ubuntu, ukuzethemba, uzwela, uzwela, amakhono okuxhumana, ubuhlakani , isizotha, ukusebenzisana kanye nokunye. ku.

Ubuhlakani bemizwa abukwazi ukulinganiswa kusetshenziswa izinombolo noma izivivinyo. Ngenxa yalokho, angeke kuqinisekiswe noma kutholwe esikoleni. Ngakho-ke, ziyanda izinkampani ezizama ukuthuthukisa amaphuzu okuthola abasebenzi abanamazinga aphezulu obuhlakani bemizwa. Lokhu kuyadingeka ukuze kube nesimo esihle sokusebenza, kanye nokusebenza ngokubambisana okuphumelelayo nokuhleleka kahle.

Nakuba ngeminyaka yawo-1980 isayensi yayibheka i-IQ njengento ebaluleke kakhulu empumelelweni yobungcweti, manje ikholelwa ukuthi ubuhlakani bomzwelo bubaluleke kakhulu. Nokho, lokhu akuyona intuthuko entsha ngempela. Kunalokho, manje kubonakala sengathi ekugcineni kubonakala futhi kuhlanganiswe empilweni yebhizinisi yansuku zonke.

Kunini lapho ubuhlakani bemizwa buwusizo?

Ubuhlakani bemizwa kungenzeka bebungabalulekile ngeminyaka yama-80s njengoba bunjalo namuhla. Kodwa kuvele kuwusizo ikakhulukazi ezweni elisha, ledijithali neliyinkimbinkimbi. Ukuzinza okuhlala njalo noma ukuvikeleka kuyinto yesikhathi esidlule. Abantu badinga ukubhekana nentuthuko esheshayo futhi ngesikhathi esifanayo bakwazi ukubhekana namazinga aphezulu okucindezeleka, ukungazinzi kanye nokuntuleka kokuphepha komsebenzi. Lokhu kuqinisekisa ukuthi imizwa ithola indawo yayo emsebenzini wansuku zonke.

Ngesikhathi esifanayo, ayikho indawo ebhizinisini yemizwa noma ubuthakathaka bomuntu. Umbuthano ononya ozibonakalisa ezifweni namuhla ngokuyinhloko ubangelwa izikhalazo ezingokwengqondo. Ngakho-ke, sifuna izisebenzi ezihlakaniphile ngokomzwelo eziqaphela imizwa yazo, kanye neyalabo abasebenza nabo, futhi ezingabhekana nazo, kunokuba zifake uphethiloli emlilweni.

Isizathu esiyinhloko senani eliphakeme lezifo zengqondo akukhona ukwanda kwezingcindezi zesikhathi esinqunyiwe noma inkimbinkimbi yomsebenzi, kodwa kunalokho ukuthi izisebenzi ziwela ebugovuni obungenampilo, azisasekelani, noma ziqale ngisho nokuveza ukukhungatheka kwazo ngokuxhashazwa. Wonke umuntu ukhathazekile ngomsebenzi wakhe, futhi wonke umuntu uyazilwela.

Kwenzekani uma ubuhlakani bomzwelo bungekho?

Ngokombono, konke lokhu kuzwakala kungenangqondo kakhulu. Nokho, empeleni, lo mshini ushaqisa kakhulu: isibonelo, amaphesenti angu-80 akho konke ukuphahlazeka kwendiza kungenxa yamaphutha omshayeli abengagwenywa. Bezingavinjelwa ukube abasebenzi bebesebenzisana kakhulu emsebenzini wabo. Lokhu kwenzeka futhi emsebenzini wansuku zonke, lapho iphrojekthi ihluleka, inani lama-oda liyehla. Uma ingekho i-EQ ekuphathweni okuphezulu, ukwehla kokukhiqiza, inzuzo ephezulu, ilivu yokugula ephezulu, izinkinga zokulutha kanye nomoya weqembu ophansi kuyaqala.

Izingxenye ezinhlanu zobuhlakani bemizwa

Isayensi ihlukanisa ubuhlakani bemizwa ibe izingxenye ezinhlanu ezihlukene. Amathathu okuqala ahlobene nawe, amabili okugcina ahlobene nomhlaba wangaphandle:

1. Ukuzethemba: Abantu bangakwazi ukuhlalisana kahle kuphela uma bekwazi ukuzwa kuqala imizwa yabo. Imayelana nokuzibona, ukubheka imizwa nokusabela kuyo. Ngenxa yalokho, abantu abahlakaniphe ngokomzwelo bangakwazi ukwenza izinqumo ezingcono, ezisheshayo, benze izinto ngombono oqondile, ngenjongo, futhi babonakale beqiniseka ngokwengeziwe. Ngokuhamba kwesikhathi, abantu abanama-EQ aphezulu banempilo enhle ngenxa yokuzethemba kwabo futhi abajwayele ukugula ngengqondo.
2.  Ukuzithiba: Isici sesibili sakhela kwedlule ngoba yilabo kuphela abaqaphela imizwa yabo abangasabela ngendlela efanele. Kusekelwe olwazini lokuthi thina ngokwethu singakwazi ukulawula imizwa yethu nokuthi sihlala sisabela ngokungazi ngendlela efanayo nasesimweni sokuhlangenwe nakho kwethu okudlule. Ngenxa yalokho, uma ukwazi ukwenza izinqumo ngokuzimela nangokulungisa isimo, futhi ungavumeli imizwa yakho ikukhohlise, uzokwenza izinqumo ezingcono.
3.  Ukuzikhuthaza: Isici sesithathu singabuye sibizwe ngomdlandla noma uthando. Kumayelana nekhono lokuzibekela imigomo yomuntu siqu, ujabulele umsebenzi, futhi uhlale ukhuthazekile ngokuhamba kwesikhathi. Ukuze wenze lokhu, umuntu kufanele akwazi ukucindezela imizwa engemihle futhi ahlanganise imizwa eyakhayo ngaphakathi nangaphandle kwengcindezi yangaphandle. Ngendlela, lokhu kuyimfihlo yempumelelo yawo wonke umsubathi odumile.
4.  Uzwela: Manje mayelana nezici ezimbili zangaphandle. Izinga eliphezulu lobuhlakani bemizwa lihlanganisa nezinga eliphezulu lozwelo. Lichaza ikhono lokubona imicabango nemizwa yabanye bese usabela kubo ngendlela efanele. Isekelwe olwazini lwemvelo yomuntu kanye nozwelo phakathi kwabantu. Ikakhulukazi empilweni yobungcweti, kuyinto engavamile ukuveza ngamagama indlela ozizwa ngayo ngosebenza nabo noma umphathi wakho. Kunalokho, umuntu okhaliphile ngokomzwelo angakwazi ukuchaza ukushukuma komzimba, isimo sobuso, ukuma nomsindo wezwi lomunye umuntu. Ukuhlola kwesayensi kubonisa ukuthi abantu abanozwela bathandwa kakhulu, baphumelela kakhulu, futhi bazinzile ngokomzwelo.
5. Amakhono omphakathi: Lokhu kufanele kuqondwe njengempendulo yozwelo. Manje uyazi ukuthi omunye umuntu uzizwa kanjani. Abantu abanekhono kwezenhlalo nabo bayazi ukuthi basabela kanjani kulokhu. Kulula kubo ukusungula nokugcina ubudlelwano. Isici esibalulekile ngesikhathi lapho ukuxhumana kungaphakamisa inkampani noma kuyicekele phansi.

Ungakwazi Yini Ukufunda I-Emotional Intelligence?

Imibono ihlukene phakathi ngalolu daba. Abantu abaningi bakholelwa ukuthi ukuhlakanipha okungokomzwelo kufundwa besebancane noma cha. Kodwa-ke, ochwepheshe bakholelwa ukuthi okungenani ingaqeqeshwa futhi yenziwe kahle. Ukuphathwa kwemizwa okungcono ekugcineni akuholeli empumelelweni enkulu yobungcweti kuphela, kodwa futhi enhlalakahleni engcono kanye nempilo enempilo nejabulisayo. Nawa amanye amathiphu okuthuthukisa i-EQ yakho:

1.  Qeqesha ukuzazi kwakho! Zijwayeze ukuzibona wena nemizwa yakho futhi uyibonise nsuku zonke ngezikhathi ezithile, njengalapho uvuka ekuseni noma lapho ulala kusihlwa.
2. Thola amaphethini akho, njengamasistimu okuxwayisa kusengaphambili noma ukusabela ngentukuthelo. Funda incwadi enhle! Yebo, ukufunda kuyafundisa. Bheka inoveli, hhayi incwadi yesayensi edumile, bese uzama ukuzifaka ezicathulweni zabalingiswa. Ngena kungxoxo yangaphakathi!
3. Funda ukuphumula, ulawule imicabango yakho, futhi ulinganise ukusabela kwakho ngendlela efanele. Ukuze wenze lokhu, ungazama izindlela ezihlukene zokuphumula ezifana nokuzindla, i-yoga, noma ukuqeqeshwa kwe-autogenic. I-Psychotherapy ingasiza futhi ezimweni ezinzima.
4. Ungangabazi! Sabela ngokucophelela futhi wenze isinqumo kanye kuphela ngaphambi kokuphendula. Phakathi nenkathi ethile yesikhathi, isibonelo, usuku noma isonto, zindla ngempendulo yakho ngayinye, izenzo zakho, ukusabela kwakho - maduze uzoqala ukuphila ngokuqaphela kakhulu.
5. Ungasheshi! Kunengqondo ukuhlela ishejuli engashintshi ekhalendeni lakho. Imizuzu eyishumi nje ngosuku ingahamba ibanga elide.
6. Zivocavoce! Umsebenzi womzimba uhlale uhlotshaniswa nomsebenzi wengqondo, ngakho ezemidlalo zingasiza ukugcwalisa izinqolobane zakho zamandla futhi ngesikhathi esifanayo uziqaphele wena, umzimba wakho nemicabango yakho.
7. Iba umlingisi! Eqinisweni, ngisho nokuba yingxenye yeqembu elincane elidlalayo lingakwazi kakade ukwenza izimangaliso, ngoba lapha ufunda ukuzibeka ezicathulweni zomunye umlingisi.

Ngisho nasempilweni yomuntu siqu, ubuhlakani bomzwelo buyinto ebaluleke kakhulu. Ubuhlakani bemizwa yinkomba ewujuqu yokukhetha umaqondana. Ngakho-ke qhubeka - ukwazi nokusebenzisana ne-EQ yakho kungenza izimanga empilweni yakho!